Blue Air Rating Analysis | 3-Star Airline

Blue Air Rating Analysis

Blue Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

Blue Air delivers a reasonable low-cost experience for short-haul flights. Seat comfort is on par with other LCCs in the region. Cabin cleanliness standards are quite good but this is less consistent for onboard washrooms. Catering standards are fair and customers can pre-book hot meals in addition to buy-on-board items. Staff provide friendly service but this is not always efficient or attentive.

Blue Air Rating Analysis

Airport Services – Bucharest | 3-Star

  • Check-in service options
  • Check-in staff service
  • Boarding efficiency (standard)
  • Boarding efficiency (Priority)
  • Staff assistance on arrival
  • Baggage delivery times

Onboard Product | 3-Star

  • Seat comfort
  • Cabin safety information / video
  • Cabin and seat cleanliness
  • Washroom cleanliness
  • Selection of buy onboard F&B
  • Quality of buy onboard F&B
  • Prices of buy onboard F&B

Cabin Staff Service | 3-Star

  • Attention to cabin safety
  • Service skills and proficiency
  • Speed and timing of service
  • Enthusiasm and friendliness
  • Service hospitality
  • Interaction with customers
  • Language skills
  • Cabin presence and attention
  • Responding to customer requests
  • Quality consistency among staff

Disclaimer

The Blue Air Rating Analysis shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Airways Office cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.