Delta Air Lines Rating Analysis | 3-Star Airline

Delta Air Lines Rating Analysis
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Delta Air Lines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

Delta Air Lines Rating Analysis

Airport Services – Atlanta | 3-Star

  • Premium check-in facilities
  • Check-in staff service
  • Priority boarding service
  • Staff assistance on arrival
  • Transfer service assistance
  • Priority baggage service

Onboard Product – Short haul | 3-Star

  • Seat comfort
  • Cabin safety information / video
  • Comfort items : pillow, blanket
  • Cabin and seat cleanliness
  • Washroom cleanliness
  • Inflight Entertainment
  • WiFi service
  • Quality of meals served
  • Selection of wines & beverages
  • Magazines and newspapers

Cabin Staff Service – Short haul | 3-Star

  • Attention to cabin safety
  • Service skills and proficiency
  • Speed and timing of services
  • Enthusiasm and friendliness
  • Service hospitality
  • Interaction with customers
  • Language skills
  • Responding to customer requests
  • Quality consistency among staff

Disclaimer

The Delta Air Lines Rating Analysis shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Airways Office cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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